tag:blogger.com,1999:blog-9076190155284676524.post8683440025660588932..comments2024-03-18T17:54:37.827-04:00Comments on Your Diabetes May Vary: Two Out of ThreeUnknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-9076190155284676524.post-9154716007003411362009-01-27T20:39:00.000-05:002009-01-27T20:39:00.000-05:00I like making changes in the computer where I can ...I like making changes in the computer where I can see them, check them and enter them with a keyboard. <BR/><BR/>The upload matters because I had a problem with one of the old versions not sending setup files up to the pump. It said it did but when I checked the basals there hadn't uploaded. <BR/><BR/>YDMV.Bennethttps://www.blogger.com/profile/17411395744352827620noreply@blogger.comtag:blogger.com,1999:blog-9076190155284676524.post-63435021351496967182009-01-25T19:59:00.000-05:002009-01-25T19:59:00.000-05:00I'm actually emailing back and forth with them abo...I'm actually emailing back and forth with them about some problems I am having.<BR/><BR/>I'm curious why the upload feature is so important to you. I make all basal changes and I:C changes directly on the pump?<BR/><BR/>For me, I have several complaints with the software:<BR/>- Logbook: I do like that the basal is more readily displayed and I'm ok with the fact that it only puts it in the hour that it starts. I was taught to log that way manually so I'm used to it. BUT, I sometimes get "double" BG readings - if the time on the meter and the time on the pump are different (i.e. I bolus 3 minutes after the reading), then the reading will be in there twice - once for pump and once for meter. It includes these "duplicate" readings in the averages that are now inaccurate so I'm asking them to address that. This is unique to the Ping because of the meter/pump communication.<BR/>- The BG line report. It used to do a 24-hour scatter plot and then put an "average" line so that I could see that at 2am she is going up and 3pm she is going down. Now, they put days across the bottom and you can't see any trends day to day. They acknowledged they made that change and I told them I REALLY disliked that change.<BR/>- I also now have problems with Export. The first few times it was ok, but right now, I'm exporting 2-3 days at a time to send to the CDE and I think that there is so little data that it can't handle it. I've recreated that problem too!<BR/><BR/>Just thought I'd share my challenges. I'm getting used to it but REALLY MISS the scatter plot of readings - that was the easiest way to see trends.The Stopper Familyhttps://www.blogger.com/profile/01001296982957814993noreply@blogger.com