http://seekingalpha.com/article/77146-insulet-corporation-q1-2008-earnings-call-transcript?source=homepage_transcripts_sidebar&page=1
Ten pages, mostly business stuff relating to sales, sales taskforce, volumes income etc… Go read it if you are into that stuff. I pulled out a few parts that were potentially of interest to families dealing with type 1
On CGM integration:
Mimi Pham - JMP Securities
Can you talk about the time line for the Abbott or DexCom integration? Last week, DexCom had mentioned December 2009 time frame for seven to be integrated with your J&Js pump?Duane DeSisto
Our goal with both partners is basically to be into the FDA in the first half of 2009. Then both of our partners are significantly more familiar with that whole regulatory path, but our goal with both partners is in the first half of ’09 to be into the FDA.
On Quality Control and service:
Benjamin Andrew - William Blair & Company
Somebody asked before about product quality issues and you talked about seeing a little bit of a bump in issues. Are you catching those at the manufacturing level or are those coming back out of the field?Duane DeSisto
I’d love to tell you we catch them all at the manufacturing, but we have seen a slight blip of probably 1% to 2% out in the field in terms of phone calls. We’ve reacted to them. I think our customer service is doing a great job, I think it gets pretty high marks when people talk to them and I think what we’ve seen we’ve been able to deal with so far.Benjamin Andrew - William Blair & Company
Do you credit back a Pod or two and try to make nice to the patient, or do you lose people from that? Has it become recurring with any individual?Duane DeSisto
It is. I would tell you it takes a lot of time and effort to get the patients, so we will do whatever it takes to keep the patient.
On using the Omni pod for something other than insulin:
William Plovanic - Canaccord Adams, Inc.
You had previously mentioned on other calls that you would be partnering with a pharmaceutical company. Is the Micromet portion of the press release is that the partnership you had mentioned, or is there something else?
Duane DeSisto
That is not the partnership that we are alluding to, no.
William Plovanic - Canaccord Adams, Inc.
Are you still expecting something by the end of the year?
Duane DeSisto
We would be disappointed if we don’t get something by the end of the year, correct.
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