January 2, 2009

y2k plus 9

So I just got off the phone with One Touch. Gotta give'm credit not only do the minis come in colors the meters are colorful in attitude too. One of our Minis decided that the new year was a good time for an error.

Not the gold old standby err 5, not enough blood, nope err 1. I had never heard of it and the documentation for these thing was tossed out three or four moves of the diabetes supply stash ago. (We keep thinking we have a better space for it all. There is no good space for it but hey that another story.)

So I called One Touch. They wrote the phone number on the back of the meter so I could easily call. Sadly it was so small that even with two sets of reading glasses I couldn't read it. But the stash contains many many boxes with their phone number so all was not lost. After a number of who are you and are you in our database kind of things they suggested taking the battery out and resetting it.


Why didn't I think of that? I mean I use Windows for goodness sake. Rebooting is a time honored practice around here.

Anyway it was fine after the reboot. They said it was an issue with New Years. OK. More of an issue than anything I saw at Y2K but a reboot was easy enough.

So if you Mini says err 1 try a reboot. Sorry ctl-alt-del is not an option.


  1. Bennet, was this a version 1 UM (without the data port) or a version 2 (with the data port)? The UM (with data port) is one of my backup/review meters, so I did not try it yesterday. No problems today. I'm wondering if thatmight have something to do with it...

  2. It was a no port version moldy oldie

  3. Hi Bennet,

    I'm an academic physician (formerly at Harvard and Stanford) who found your blog while looking for the best health writers. I think your writing is great! I would like to feature you in the Diabetes Type 1 Community on Wellsphere, a top 10 health website that has well over 2 million visitors monthly.

    If you would like to learn more, just drop me an email to Dr.Rutledge@wellsphere.com

  4. Thanks for the comment there Doc. I see you have made the same post on a number other blogs - almost word for word.

    You and anyone else are welcome to come here to YDMV and read my babblings and comment all you want. Pass the URL on if you think it is worth reading but leave the content here.

    I took a look at your T1 site and it no tudiabetes or CWD. I think I'll pass on the kind offer to be a part. Thanks just the same.